Cloud phone system
HD voice, direct inward dial numbers, and flexible call plans hosted in the cloud instead of a closet in your office.
- Keep existing business numbers
- Desk phones, softphones & mobile apps
- Office, remote and hybrid teams
Modern IT from a single control plane
Build your IT stack like you build your cloud.
BayFront Cloud brings managed IT, cloud, security, monitoring and business phone systems into one place. Choose the services you need, turn them on, and we take care of the operations behind the scenes.
One platform · One bill · Services that scale with your business
What BayFront Cloud gives you
Central place to manage IT
24/7 monitoring & response
Security-minded by design
Predictable monthly costs
Business phone systems that work wherever your team works.
Replace legacy phone lines with a cloud phone system that follows your staff from desk to laptop to mobile. Keep your main numbers, improve call quality, and see what’s happening on every call.
Smart call routing
Route calls based on time of day, team, or skill, so customers land with the right person the first time.
- Auto-attendants & IVRs
- Ring groups & queues
- Hunt groups for sales & support
Analytics & recordings
See how calls are handled, where wait times happen, and what’s changing over time — without extra tools.
- Call history & basic analytics
- Optional call recording & retention
- Simple reporting for leadership
- Port your existing numbers with minimal downtime.
- Support for remote, in-office and hybrid users.
- Backed by the same team that manages your IT and cloud.
The core building blocks of your environment
Instead of juggling separate vendors for every piece of your stack, BayFront Cloud lets you manage everything from one platform.
Managed IT & Helpdesk
User support, device management and day-to-day operations delivered as a managed service.
- Workstation & server management
- Unlimited remote helpdesk
- Onboarding & offboarding workflows
Cloud & Remote Work
Give your team secure access to the apps and data they need from wherever they’re working.
- Cloud desktops & app hosting
- Microsoft 365 setup & management
- Backup & continuity
Security & Protection
Reduce the risk of ransomware, phishing and data loss with layered protection around your business.
- Endpoint & email security
- Account & access controls
- Monitoring & alerting
NOC & Monitoring
Keep an eye on networks, servers and key applications, with issues handled before they slow people down.
- 24/7 health & performance monitoring
- Alert tuning & escalation
- Reporting on uptime & trends
Business Phone & Voice
Modern phone and call routing for teams that work from the office, home or on the road.
- Cloud phone systems
- Call routing & menus
- Softphones & mobile apps
Planning & Roadmaps
Regular check-ins and planning so your technology keeps up with where the business is going.
- Roadmap & budget planning
- Lifecycle & refresh strategy
- Policy & best practice guidance
How working with BayFront Cloud feels
The goal is simple: less time wrestling with tools, more time on the work that actually grows the business.
1. Map what you already have
We get a clear picture of your current environment, what’s working and what’s holding things back.
2. Turn on the services you need
Choose the services and coverage levels that fit your team, locations and risk profile — nothing more, nothing less.
3. Operate from one place
Your users, devices, backups, alerts and vendors are all managed from a single, predictable platform.
Built for teams that can’t afford to slow down
BayFront Cloud supports organizations across the United States that rely on technology to serve customers every day.
Healthcare clinics & practices
Legal & professional services
Financial & accounting firms
Manufacturing & logistics
Franchises & multi-site retail
Remote & hybrid teams
National SMB & mid-market
What customers say after switching
The common theme: fewer surprises, fewer fires, and a clearer view of what’s happening in IT.
“People stopped asking ‘who do I call for this?’ — they just open a ticket and it gets handled.”
Multi-location healthcare group
“We finally have one place to see what we’re paying for and how it’s performing, instead of a patchwork of tools.”
Professional services firm
“Issues still happen, but they get caught earlier and fixed faster. Staff notices the difference.”
Manufacturing company
Questions that usually come up
A quick overview of how BayFront Cloud fits into your existing tools and plans.
Do you replace our internal IT team?
Not always. Some customers treat BayFront Cloud as their full IT department; others keep internal staff and use us as their platform for monitoring, projects and escalations.
How does pricing work?
Services are typically priced per user, device or resource per month. We group them into clear bundles so you can see exactly what you’re paying for.
Can you work with our existing tools?
Yes. We regularly work with common email, collaboration, line-of-business and security tools, and we can align our services around what you already use.
What does onboarding look like?
We focus first on visibility and protection — monitoring, backups and access controls — then move into cleanup and longer-term improvements.
Ready to see everything in one place?
Take a look at the services available in the BayFront Cloud marketplace, and start sketching what your ideal stack could look like.
No commitment required to browse services and bundles.